If you can not find your question here, please scroll down
and you will find our email address and phone number.

1

Is there an additional cost for providing my own logo?

There is NO additional cost for providing your own logo or font.

2

If I provide my own logo, can it be in full color? What format should it be in?

We accept full color logos at no extra cost. It should be a jpeg, tif, pdf or eps.
Images need to be 200 dpi or larger, or at least 3" x 3". We will shrink to fit.

3

How long will it take to get my order?

Regular orders take 3-4 weeks for processing. RUSH orders take 7-8 business days.
These times do not include USPS shipping time. All orders shipped Priority Mail.

4

Where do I customize my tags?

Fill out the form after you pay for your order.
The link to the forms page is:
www.dolphinbead.com/form.
Please place an order FIRST. You will need a transaction number to fill out the form.

5

What weight is your cardstock? And can I get matte cards?

All items are made with 65lb cardstock with 3mil lamination coating.
All items are glossy due to the lamination. We can not do matte. 

6

Do you have black cardstock available?

YES! Black cardstock with silver, pink or gold foil is now available. These are laminated/glossy just like our other cards. All items are available in black & foil. We just don't have all prices published yet. If you wish to order an item not published, just email us and we will make it available. Meanwhile, our most popular items ARE published. Order from this link: FOIL!
  If you are providing your own logo for black cardstock, please email it to us before ordering. Not every logo can be done in foil. Simple line art or text is best.
[ e-mail ] dolphinbead@earthlink.net

[ phone ] toll free: 1-877-816-0615 x202
We can not take credit cards over the phone.
You must place your order online. 

Please allow 24 hour hours for us to return your call.
If you need a quicker reply, please email instead. 


We answer all emails!
If you do not hear back from us, it is because your spam filter has us
blocked! Please add us to your address book and email again.


Dolphin Bead Designs   |   (c) 2003-2008